Increasing conversational rates
Our AI bots are powered with natural language processing and can initiate conversations with customers to assist them, which increases productive time of the team. Studies have found bots can answer 80% of standard questions, and 37% of people polled used customer service bots to get instant information.
Replace search strings
Why go online and keep searching?
Chat is the new option, the way customer seeks information has changed. Instead of listing hundreds of results, specialize a chatbot for different domains that will do the legwork for us, thereby eliminating the need to search.
Gain customer insights and retain them
“When the customer comes first, the customer will last”
– Robert Half
Better equipped to answer future questions and up-sell additional products, it also gives you a better understanding of what your customers need to know to complete the purchase. With this information, you will be better equipped to market effectively.
Pushing out notifications
Artificial intelligence married with machine learning predicts and analyses customer behaviour and tastes. It helps in engaging with the right person at the right time.
1. Notifications on product updates: new features, bug fixes, maintenance updates.
2. Notifications on promotions: advertisements, discounts, deals, and sponsored messages.
Automating everyday processes of an organisation
Streamline your business process. Instead of your employees spending their significant time over repetitive task, let robots work for you. Generate better earn better.
High volume of personalised data along with analysis.
Bottom line
If not now then when? Move out of your comfort zone and say hello to new and better opportunities.
Automationcow 